1. Select TFM Complaints from the Complaints tab.
2. For reassigning a complaint you need to select a complaint and click on Reassign.
3. Fill in the details. Entering "Reassigned To","Remarks" and "SMS To" are mandatory.
4. Click Add.
| How to Reassign a Request? |
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1. Select TFM Complaints from the Complaints tab.
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2. For reassigning a complaint you need to select a complaint and click on Reassign.
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3. Fill in the details. Entering "Reassigned To","Remarks" and "SMS To" are mandatory.
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4. Click Add. |